RETURNS, SECURITY & PRIVACY POLICY
Les Fleur Cosmetics is commited to protecting your privacy.


Return Policy
How L.F.C. protects your information
When your personal information is collected
Who views your information
Children under the age of 13
Social commerce and other third parties



RETURN POLICY:
  • All cosmetics, skincare items, designer oils, and pocket spritzers items are final sale and non-refundable.
  • Non cosmetic Items may be returned within 7 days of receipt for exchange or online credit only. 
  • Items should be securely packed in the original box and must be unused and in its original condition. 
  • Packages should be shipped through a traceable method such as UPS or Insured Parcel Post. 
  • You must contact L.F.C. for a R.A.# prior to returning any items. Contact us at 469-443-8319 or email us here  to request an R.A.#
  • Shipping and handling charges are non-refundable. 
  • All sale items are final sale.
  • Once you have an RA# your returns may be mailed to:
  Les Fleur Cosmetics
             11011 Woodmeadow Pkwy #523
             Dallas, TX 75228

HOW L.F.C. PROTECTS YOUR INFORMATION:
We realize that our customers trust us to protect their personal information. We take that task seriously. We maintain physical, electronic and procedural safeguards to protect your personal information. For example:

We use industry-standard Secure Sockets Layer ("SSL") authentication to guarantee the confidentiality of online transactions made on our site. SSL authentication and encryption of the information that you send to us over the Internet help protect your online transaction information from third party interception.

We never display your full credit card number once it has been entered. We will only reveal the last four digits of your credit card for verification purposes. We urge you to protect your own privacy. 

Unfortunately, despite all of our efforts, there is always a risk that third parties may unlawfully intercept transmissions. For example, we cannot ensure the security of your data during transmission to us or the security of your data on an iPhone (or other telephone device that can use iPhone applications) or on your Twitter page or on another computer. This reality is true of all Internet or data transmission use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.

WHEN YOUR PERSONAL INFORMATION IS COLLECTED:
L.F.C. will ask you for information, including some personal information, if you use one of several services:

Making a purchase. When you buy something on Lesfleurcosmetics.com, you have to supply a billing address, phone number, shipping address, and credit card information. 

Sweepstakes, Contests and Surveys. If you enter a sweepstakes or contest, or answer a survey,  we may also ask you for some demographic information, such as your age. If you choose not to answer, you probably will not be able to participate in the sweepstakes, contest or survey.

Our interactive services. We have a number of ways to hear your opinions and feedback. We like to answer your questions. We offer several interactive services, including Beauty Chat,  and Question & Answer services. We may offer other interactive services in the future and this Privacy Policy will govern your use of those services. 

Public Information. Please note that if you choose to share information about yourself in an open format, such as through a Third Party Site like Facebook or Twitter or in the user-generated content elements of our own Sites, we consider that information to be public information - and not personal information.

WHO VIEWS YOUR INFORMATION:
L.F.C. may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail and e-mails, analyzing customer data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service. They have access to personal information needed to perform their functions, but may not disclose your personally identifiable information for other purposes.

Personal information may be disclosed if required by law.

L.F.C. does not currently sell or license personal information nor do we  share any personal information with affiliates.

CHILDREN UNDER THE AGE OF 13:
We comply with the Children's Online Privacy Protection Act of 1998. If you are under the age of 13, you can look at our Sites, but you cannot make a purchase. You also cannot become a registered user, or use any service on our Sites that asks for personal information. Our Sites are not designed for children. We do not wish to collect personal information from children under 13.

This policy is designed to protect children. Federal law requires us to take special steps to safeguard children's privacy. For more information about this federal law and about children's privacy, click here.

If you register with us and we discover that you are under 13, we will delete your registration. We will send you a message if we do this. If you are under 13 and want to make a purchase, please ask a parent to place the order for you.

SOCIAL COMMERCE AND OTHER THIRD PARTIES:
We work with trusted third parties, including social network sites like Facebook, and with application developers who specialize in social commerce so we can connect to your social networks. Other social networks we use include Twitter, MySpace, Delicious and Digg. All of these companies operate Third Party Sites. We provide access to our Sites by third parties and business partners so we can generate interest in our products among members of your social networks and to allow you to share product interests with friends in your network.

The use of any features made available to you on our Sites by a third party may result in information being collected or shared about you by us or by the third party. Information collected or shared through any such third party features is considered "public information" by us because the Third Party Sites made it publicly available. If you do not want us to be able to access information about you from Third Party Sites, you must instruct Third Party Sites not to share the information. We cannot control how your data is collected, stored, used or shared by Third Party Sites or to whom it is disclosed. Please be sure to review the privacy policies and privacy settings on your social networking sites to make sure you understand the information they are sharing. If you do not want a Third Party Site to share information about you, you must contact that site and determine whether it gives you the opportunity to opt out of sharing such information. L.F.C. is not responsible for how these third parties may use information collected from or about you. However, we do identify any areas on our Sites where third parties share information about you.

Facebook's "Like" feature is a good example. (Other third parties have or may have similar ways for you to express positive opinions about our products - now or in the future.) We have agreed to allow Facebook's "Like" feature to run alongside images of our products so you can "like" one of our products and to see how many other Facebook users "like" each of our products. You should know that Facebook may collect or register the fact that you "like" a product and may post that information to your "News Feed" on Facebook and to your Facebook profile's "Wall" and "Info" pages. So, the fact that you "like" one or more of our products may be made known to members of your Facebook network. This would be true for your friends too. If they "like" one of our products, you will see it on his or her News Feed, Wall or Info pages. Finally, by "liking" one of our products, you consent to the display of that information by us. If you do not wish this to happen, you should not click that you "like" a product and you should review your privacy settings on Facebook (or similar Third Party Site). Note that we are not obligated to display someone's name, profile photo or other "public" Facebook profile information on our website even if that Facebook user "likes" one of our products. We reserve the right to remove the information of any person which we deem to be inconsistent with our ideals or otherwise inappropriate for public association with our company. We may remove from our Sites, in our sole discretion, any product offering or any photo or product description relating thereto.

We may decide to operate a Friends Store through Facebook (or comparable store on another Third Party Site) in the future. If we operate a Friends Store, and you "connect" with Facebook (using Facebook Connect or other connecting application) to the Friends Store on the Sites, you will be able to browse to discover which products are "liked" by your Facebook friends and by the larger Facebook community. If you are a Facebook user and you say that you "like" a product on our Sites or that you "like" L.F.C., L.F.C. may then request that Facebook make your name, Facebook photo and other public profile information under the terms of Facebook's privacy policy available to the Friends Store. This information may then be displayed alongside the product in the Friends Store on our Sites to indicate that you "like" the product. The actual information that may be displayed in the Friends Store will vary depending on what information is made publicly available on Facebook.com. L.F.C. will collect and keep your Facebook profile identification only as long as is needed to operate the Friends Store.
Phone: 469-443-8319

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